If you are currently travelling or returning home:

Please check your flight status directly with your airline. If your return flight has been cancelled and you are already at the airport, speak to airline staff who can rebook you on the next available service. If you have not yet travelled to the airport, please contact the airline directly for guidance. For emergency support, you can also call or email our customer care team, who will respond as quickly as possible.

Departures within the next 72 hours – UAE, Qatar and Bahrain (including indirect flights stopping over in these destinations):
The FCDO currently advises against all but essential travel to the United Arab Emirates, Qatar and Bahrain. If you are due to travel within the next 72 hours, please do not travel to the airport. We are reviewing all impacted bookings and will contact you proactively to discuss your options or you can contact us for guidance.

Departures beyond 72 hours – UAE, Qatar and Bahrain (including indirect flights stopping over in these destinations):
Your trip is under ongoing review following the updated FCDO guidance. If you are travelling at a later date, please await further updates.

All other Middle East destinations:
At present, the FCDO has not advised against travel to other destinations in the region but there are some regional safety alerts and this is a developing situation so please check the FCDO website for the latest updates. If your flights are operating as scheduled, your trip is expected to proceed as planned. Please continue to monitor your airline for the latest updates.

Brightsun Travel is working closely with airline and in-destination hotels and partners to provide ongoing support to customers. We appreciate your continued patience and understanding and are here to help.