Dear valued customers,
We would like to bring to your attention that some fraudulent companies / Individuals are attempting to falsely associate themselves with Brightsun Travel. When searching for " Brightsun Travel " on search engines, you may come across websites that appear to be Brightsun Travel but are NOT. These Phishing scams are re-directing funds to personal bank / card accounts and Brightsun will never ask fund transfer / card payment into individual bank account. Kindly refer to https://www.ncsc.gov.uk/collection/phishing-scams for more information to protect and report phishing scams.
As such, you may come across websites that look and feel like Brightsun Travel.
To ensure that you are booking with the genuine site, we recommend the following measures:
- Verify the exact URL: www.brightsun.co.uk
- Look for the ATOL license number 3853, ABTA licence number K1888 & IATA licence logos displayed on our site.
- Brightsun only uses domain names as follows: @Brightsun.co.in ; @Brightsun.co.uk and @brightsunmails.com
- We ensure that our payment provider is a 3D authenticated gateway and all your personal details are secured with Trust Payments in accordance to PCI compliance.
- For phone bookings, We will never request payment details over the phone. Instead, we will send you a 3DS Payment Link over email and text messages, which the descriptor will match our website name on the customer card statement.
- Before making any money transfers to us, please validate our bank details on your bank portal/app or request firstname.lastname@example.org to provide complete bank details.
We will always prioritize the interests of our customers. If you have any doubts or concerns, please don't hesitate to call us at 0208 819 1111 or email us at email@example.com With your help, we can prevent these fraudulent entities / Individuals from tarnishing the reputation of Brightsun Travel. For further information, please read our T & C’s on www.brightsun.co.uk/about
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