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KLM Royal Dutch Airlines is a worldwide airline company based in the Netherlands. It comprises the core of the KLM Group, which further includes KLM Cityhopper, transavia.com and Martinair. KLM works very closely with Air France within the AIR FRANCE KLM Group, which exists since the two companies merged in 2004. The AIR FRANCE KLM Group is Europe’s leading Group in the Airline business.

Under the Air France-KLM holding company, both KLM and Air France operate as network airlines: via hubs, or transfer airports, they maintain a worldwide network of services to European and intercontinental destinations. KLM and Air France complement each other through the optimal alignment of their networks and through the coordination of their three core activities: passenger transport, cargo transport and aircraft maintenance.

In close cooperation with Air France, KLM offers passengers and airfreight shippers more than 250 destinations worldwide, either non-stop or via another airport. A key principle in the alliance is the dual hub strategy: KLM and Air France’s home bases of Amsterdam Airport Schiphol and Paris Charles de Gaulle respectively act as transfer airports in the shared network. Measured by operating revenues, Air France-KLM is the largest airline group in the world.
KLM is a member of SkyTeam, one of the three global airline alliances. With ten members as of April 2006, SkyTeam is the second largest alliance by market share. KLM is thus a key player in a strong global alliance that has important positions in North America, Europe and Asia. KLM – with its partner Kenya Airways – and Air France also enjoy strong position in Africa.

Business Class

Boeing 777 and Airbus A330: Experience our World Business Class sleeper seats with 170-degree recline, 190-cm length, privacy canopy, massage setting, laptop power, telephone, interactive entertainment system, video on demand and e-mail/text messaging to any e-mail address or mobile telephone anywhere in the world. Boeing 747 and MD-11: Enjoy 150-degree recline, 60-inch seat pitch, and 12 audio and 12 video channels to choose from. Boeing 767: 135-degree recline, 55-inch seat pitch, and 9 audio and 6 video channels to choose from.

Seat Pitch

Airplane	Seat Pitch	Seat width	Recline	Number of seats	Seat configuration
Boeing 777	n/a "	n/a "	170 Degree	n/a	n/a
Airbus 330	n/a "	n/a "	170 Degree	n/a	n/a
Boeing 747	n/a "	n/a "	170 Degree	n/a	n/a
McDonnell Douglas MD11	60"	n/a "	150 Degree	n/a	n/a
Boeing 767	n/a "	n/a "	135 Degree	n/a	n/a
Boeing 737-700	62"	n/a "	175 Degree	44	n/a

In Flight Meals

Culinary delights await World Business Class passengers – exquisitely prepared three-course meals, accompanied by quality wines selected by sommelier Hubrecht Duijker. For early morning arrivals, KLM also serve à la carte breakfasts before landing. Every year, in the months of April and May, KLM organize a special Food & Wine festival with a selection of local specialties and wines from a particular region of the world.

On Board Entertainment

All KLM Boeing 777 and Airbus A330 aircraft are equipped with personal video screens in every seat and interactive entertainment – from movies and television to games, text messaging and e-mail! On-demand video means you can choose what you watch and when you watch it. Seatback screens in all classes offer a wide selection of movies, plus television programming, video games for all ages, and flight tracking. Use your handset and screen to send text messages to any mobile phone number or e-mail address anywhere in the world and receive replies right at your seat. Simply flip over your interactive controller, swipe your credit card through and the handset doubles as a telephone.

Premium Economy Class

From December 2009 onwards, KLM will be offering a additional travel class on all intercontinental flights operated by KLM Royal Dutch Airlines - The Economy Comfort Zone - or KLM Premium Economy Class. The Comfort Zone offers up to 10 cm more legroom and back supports that can recline twice as far in comparison to the regular Economy Class. Economy Comfort passengers will also be able to disembark quicker after landing, as the Comfort Zone is located at the front of the Economy Class and therefore nearer to the exits. KLM’s entire intercontinental fleet will be equipped with the new zone. The first aircraft have already been converted. The remaining aircraft will follow in the months ahead, enabling all passengers to choose for the Economy Comfort zone on intercontinental flights from December 2009.. The price of the new zone will amount to between €80 and €150 for a single leg of the journey, depending on the distances involved. Flying Blue Platinum members and passengers travelling on a full-flex Economy Class ticket can book Economy Comfort seats without a surcharge. Flying Blue Gold members will be offered a 50% discount and Flying Blue Silver members 25%. The service in Economy Comfort will be the same as that in Economy Class.

In Flight Meals

Intercontinental Economy passengers have a choice between two different main meals. And, depending on the flight time, you’ll also be served breakfast, soup or a snack. The drinks service offers you an extensive selection of hot and cold alcoholic and non-alcoholic drinks, and snacks are always available from the galley.

Service

Newspapers and magazines in English and other languages, Skyward in-flight magazine(Information on countries and travel worldwide), JAL SHOP (Top quality brands from around the world and specially priced duty free items), JEN GUIDE(movies, music and games).

On Board Entertainment

All aircraft feature a variety of audio and video entertainment. The newest Boeing 777s and Airbus A330s are equipped with personal video screens in every seat and an interactive entertainment system complete with video games and individual telephones. You can even send text messages to any mobile phone or e-mail address anywhere in the world – and receive replies right at your seat!

Disclaimer - The information provided is correct at time of going to press, and is only an indication of services provided by the airline. The aircraft type, pitch, and seating may change from those described and shown herewith airline partners section.